Thank you for choosing Digital Hub 365. We are committed to delivering high-quality products and ensuring a seamless shopping experience. Please review our Returns & Refund Policy carefully before making a purchase.

At Digital Hub 365, all purchases are considered final. We do not accept returns once an order has been placed. Please make sure to review your order details carefully before completing your purchase.

We do not offer refunds under any circumstances, including but not limited to:

• Change of mind
• Dissatisfaction with the product
• Personal reasons

We strongly encourage customers to review product details and descriptions thoroughly before purchasing.

While we do not accept returns or provide refunds, we do offer an exchange option in specific cases. If you receive a product with a genuine issue, you may be eligible for an exchange under the conditions outlined below.

Exchange Process

1. Contact Customer Support
If you encounter a valid issue with your product, please reach out to our support team within 8 days of receiving your order at:
📧 Email: help.digitalhub365@gmail.com

2. Provide Order Details
When contacting support, please include your order number and a clear description of the issue. This helps us assess the situation and assist you efficiently.

3. Approval & Next Steps
Once we review and approve your exchange request, our team will provide further instructions. You may be required to return the product at your own expense before receiving a replacement.

4. Exchange Eligibility Criteria

• The product must be unused, in its original packaging, and accompanied by proof of purchase
• Exchanges are approved only for genuine issues related to product defects or errors.
• We reserve the right to reject exchange requests that do not meet these criteria.

• All exchange requests must be initiated within 8 days of receiving the product
• Customers are responsible for any shipping fees associated with the exchange process.
• The actual print or colour of the product may slightly vary from the images shown online. We recommend reviewing all product details carefully before placing an order.

If you have any questions, feel free to reach out to our Customer Support Team. We appreciate your trust in Digital Hub 365 and look forward to serving you with quality products and excellent service.