By using our platform, you acknowledge and agree to the following Terms of Service. These terms are subject to change from time to time, and your continued use of the platform constitutes your acceptance of any updates or modifications. If you do not agree with these terms, please refrain from accessing or using the platform.

For the purpose of these Terms of Service, “we,” “our,” and “us” refer to Digital Hub 365, while “you” and “your” refer to any individual or entity accessing our platform, whether as a registered buyer or a visitor browsing the website.

We reserve the right to revise these Terms of Service at any time without prior notice. Any changes will be effective immediately
upon being posted on our platform. We encourage you to review these terms periodically to stay informed.

To place an order, you must complete the secure online checkout process. Once your purchase is confirmed, we will send an email acknowledging your order details.

We reserve the right to reject an order under the following circumstances:

• The product is unavailable or defective.
• Payment authorization is not received from the payment gateway.
• The order does not meet our eligibility criteria
• The delivery location is outside our serviceable areas.

Receiving an electronic confirmation of your order does not constitute our acceptance of it. We reserve the right to accept or decline your order for any reason, and additional verification may be required before processing.

Your order is confirmed only when we send shipping details. If we are unable to fulfill part of your order, we will issue a refund or store credit for the unshipped items.

• Product prices are listed exclusive of GST, which will be calculated at checkout.
• Additional charges, such as logistics, COD, or gift-wrapping fees, may apply and will be displayed at checkout.

We have partnered with reputable courier services to ensure timely delivery of your orders

• Orders are typically processed and shipped within 24 to 48 hours.
• Delivery times range from 4 to 10 business days, depending on your location.
• Orders are shipped Monday to Saturday, 10 AM – 6 PM (excluding holidays).

Important Delivery Information

• All orders are securely packaged to ensure they arrive in perfect condition.
• If your delivery address is incorrect, we are not responsible for undelivered packages.
• Our courier partner will attempt delivery three times and may contact you for scheduling.
• You may provide a different shipping address than your billing address at checkout.

Once your order is dispatched, you will receive an SMS and email with tracking details. You can also track your order through the ‘Track My Order’ section on our website. If you experience any issues with your shipment, please contact us.

• You may cancel your order within 24 hours of placing it by logging into your account or contacting our support team at help.digitalhub365@gmail.com.
• If your order has already been shipped, you may receive a refund only after returning the product in its original unused and undamaged condition, including all tags.
• Refunds are processed to the original payment method within 4-5 working days.

If your package arrives damaged, we recommend rejecting the delivery and contacting our support team immediately. If the item was delivered while you were unavailable and appears damaged upon inspection, please reach out for assistance.

Digital Hub 365 is not responsible for any delays, failed deliveries, or product damages caused by unforeseen circumstances, including but not limited to:

• Strikes or industrial disputes
• Lockdowns or government-imposed restrictions
• Network outages or system failures
• Natural disasters (floods, fires, extreme weather)

However, in such cases, we encourage you to contact us, and we will do our best to resolve any issues.

We may update these Terms of Service at any time by posting revised terms on our website. We recommend checking this page periodically to stay informed. Your continued use of our platform signifies your acceptance of any changes.

For any questions or concerns, feel free to contact us at:
📧 Email: help.digitalhub365@gmail.com

Thank you for choosing Digital Hub 365! 🚀